Respondents were split evenly between gender and by age group, with 20 percent each of Generation Zers (aged 18-20), younger millennials (21-27), older millennials (28-37), Generation Xers (38-54) and baby boomers (55 and older). More than half (52%) of consumers think that a retailer’s responsibility for price-matching guarantees increases during the holidays. Nearly half (48%) said they would consider giving second-hand clothing as gifts, and 56% said they would welcome gifts of this kind for themselves. Responsible for growing Accenture’s Retail Utilities business globally. - Appointed Global Sales Lead for ai.Retail - Accenture’s retail … 786 Accenture jobs including salaries, ratings, and reviews, posted by Accenture employees. Seize the moment—Responsible and resilient retail Accenture May 13, 2020. “With consumers planning to do half of their holiday shopping in-store, retailers need to carefully plan their strategy for customer service, including labor, assortment and allocation of inventory. Consumers still love physical stores and browsing them for holiday gift inspiration. However, the percentage of those who anticipate spending less rose slightly compared to last year, from 11% to 15%. A free inside look at Accenture salary trends based on 33904 salaries wages for 3886 jobs at Accenture. The survey was conducted in July and August 2019. Use of this website is subject to its Terms of Use | Privacy Policy | Your California Privacy Rights/Privacy Policy | Do Not Sell My Info/Cookie Policy, Retail association encouraged by stimulus deal, November retail sales mark sixth month of YOY gains, The Gap inks license for home textiles collection, Comscore: Home furnishings online visitations up nearly 20% over Thanksgiving week, Riley Home launches new bedding and bath collection, Your California Privacy Rights/Privacy Policy. Responsible for driving efficiencies in Application Services as well as improving quality of delivery and operation. On average, men expect to spend approximately 15 percent more than women — $685 versus $588. The Accenture Strategy report, “Decoding Organizational DNA,” is based on qualitative and quantitative research, … Further, half of the respondents said that, due to the negative environmental impact of fast-shipping options — which includes the use of planes rather than ground transportation, as well as the shipping of multiple items separately rather than together to expedite delivery — they would opt for delivery options with a lower environment impact, such as slower shipping or in-store pick-up. Are you bringing personalization to the next level? The Accenture Holiday Shopping survey offers insights into consumer buying patterns during the holiday time period, providing an indication of retail performance expectations both on the high street and online at a key time for the sector. Most recently, Environmental, Social and Corporate Governance has been dubbed the “new management approach,” in a report from global consulting firm Accenture and the Responsible … It’s where partners play a vital role. Consumers are now looking at the carbon footprint of the different delivery options retailers offer, and half said they would opt for delivery options with a lower environmental impact, such as slower shipping or in-store pick-up. 47% said it’s extremely important or very important for retailers to demonstrate environmental awareness when it comes to deciding which retailer to shop with during the holidays. Stores play an important role when it comes to inspiring shoppers’ gift ideas. Accenture is a management, consulting, IT and outsourcing company which helps clients in becoming high performance businesses and governments. In addition, consumers were significantly more likely to say that, after seeing an item in a store, they would purchase the item in the store rather than searching online for a better price and purchasing online. Responsible retailers are adopting AI, using information and tools in a way that maintains users’ data privacy, security and enables transparency while also unleashing the benefits of data. Leaders across all sectors of retail are thinking about ESG not as a problem to solve, but as the solution to cleaner, more efficient, less wasteful practices. Perhaps not surprising, 82 percent of respondents cited lower prices as the top factor that would tempt them to make an in-store purchase, followed by special offers/discounts (77 percent). “Responsible” shoppers believe retailers should address wider social issues through their business practices and working conditions, and 45% said they are more likely to do their holiday shopping with retailers that do. 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